The key function of the Application is to provide integrated tracking and monitoring of certain key types of data (e.g. glucose levels, diet, physical activity, sleep, mood, blood pressure and medications, weight and heart rate) which you provide to evaluate your lifestyle habits and to provide you with health coaching relating to those habits. The Application also facilitates remote communication between you and NOVI Health’s healthcare staff, and for NOVI Health’s healthcare staff to monitor this data remotely. If you are an existing NOVI Health patient, the Application also assists NOVI Health with providing telemedical consults and other medical and health related services to you.
The Application is provided for your personal use only. You may not disclose, distribute, sell or otherwise exploit any portion of the Application in any way for any commercial purpose. When accessing the Application, you agree not to:
- use the Application for any illegal or unauthorised purpose, or in any manner which in NOVI Health’s opinion, is harmful to NOVI Health or another person;
- interfere, disrupt or misuse the Application, including by introducing viruses, trojans, worms, or other malicious or harmful content;
- attempt to gain unauthorised access to the Application, its databases, or the servers on which the Application is hosted;
- change, modify, adapt or alter the Application; or
- use the Application to monitor the data of any other person other than yourself.
The following services provided on the Application should not be considered medical advice or an opinion of a doctor or other health professional about your actual medical state: (a) tracking and monitoring of data using the Application, and (b) any information that the Application provides to you including any information relating to coaching on lifestyle habits. Please consult a healthcare professional regarding any symptoms or queries you may have.
Telemedical consults for existing NOVI Health patients: If you are an existing NOVI Health patient, the Application may provide telemedical consults (through the Application by doctors registered with the Singapore Medical Council) during specific time slots identified on the Application. However, please note the following in relation to these telemedical consults:
- Emergencies / urgent conditions: This Application does not monitor your parameters in real time and/or on an ongoing basis and does not serve as an emergency monitoring service. If you have an urgent condition or emergency, please call 995 or visit your closes A&E or medical clinic immediately.
- Interruption of telemedical consults: In the event any telemedical consult is interrupted or cut off, you should wait for the doctor to call you back.
We or our licensors own the copyright subsisting in the Application and its contents. You may download and temporarily store one or more of the pages of this Application for the purposes of viewing them and you may print any page from this Dashboard for your personal and domestic use only. Any other storage, copying, transmission or distribution of the content of this Application is prohibited without our consent.
You warrant that any information or material that you upload to the Application is owned by you or used by you under a valid license, and that such information or material will not infringe the rights of any third party, and you shall indemnify us for any loss arising from any breach of this warranty.
When you use the Application for the first time, you will be asked to register a user account and password. You are responsible for maintaining the confidentiality of your user password and account and for any activities that occur using your account. We shall not be liable to you for any loss or damage which may arise as a result of any failure by you to protect your password or account.
Third Party Software and Application Programming Interface (“API”)
You agree that we are not liable for any loss or damage arising out of the use of such Third Party Content to access any information or the Application.
Any content of this Application that is provided by NOVI Health or its licensors is provided for general information only and we do not accept any responsibility for its use. We provide the Application on an “as is” and “as available” basis and, to the maximum extent permitted by applicable laws, we exclude all warranties in relation to the Application.
We exclude all liability which might arise from your use or reliance on the content of the Application, save to the extent such liability arises from our fraud or fraudulent misrepresentation or from any death or personal injury that arises due to our negligence.
While we use reasonable efforts to ensure that the Application is free from viruses and other malicious or harmful content, we cannot guarantee that your use of this Application (including any content on it or any website accessible from it) shall not cause damage to your computer or other device. Except where required by applicable law, we shall not be liable to you for any loss or damage you suffer as a result of viruses or other malicious or harmful content that you access from or via the Application.
While we shall use reasonable efforts to ensure that availability of the Application shall be uninterrupted and that transmissions shall be error-free, this cannot be guaranteed. Also, your access to the Application may also be occasionally suspended or limited to allow for repairs, maintenance, or the introduction of new services. We shall attempt to limit the frequency and duration of any such suspension or restriction and use reasonable efforts to notify you in advance.
To the extent permitted by applicable law, we shall not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any indirect or consequential losses.
Third Party Rights
Governing Law and Jurisdiction
Amendments and Contact